SHIPPING

 

We do our best to ensure all orders are shipped out within 24-48 hours excluding weekends and/or public holidays. We use Australia Post for most of our deliveries.

 

AUSTRALIA WIDE
FREE standard shipping on orders over $70.00 AUD
Standard shipping (2-5 business days) - $8.95 AUD
FREE Express shipping on orders over $130.00 AUD
Express shipping (1-3 business days) - $14.95 AUD

NEW ZEALAND
FREE standard shipping on orders over $70.00 NZD
Standard shipping (7-10 days) - $9.00 NZD
FREE Express shipping on orders over $130.00 NZD
Express shipping (2-5 days) - $14.95 NZD

UNITED STATES (USA)
FREE standard shipping on orders over $150.00 AUD
Standard shipping (6-12 days) - $20.00 AUD

THE U.K.
FREE standard shipping on orders over $150.00 AUD
Standard shipping (6-12 days) - $20.00 AUD

REST OF THE WORLD
FREE standard shipping on orders over $200.00 AUD
Standard shipping (6-12 days) - $25.00 AUD

 

 


Duties & Taxes
All prices listed on our website are exclusive of customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are determined by your local customs authority and are the responsibility of the recipient.
Any applicable duties, taxes, and customs clearance fees will be payable upon receipt of your order. We strongly recommend checking with your local customs office prior to purchase for an estimate of potential charges.

Please note: Xali Organics is not responsible for delays, holds, or additional costs arising from customs processing in your country.

 

 

Xali Organics is not responsible for lost or stolen packages or packages delayed in transit.

 

 

What do I do if I enter the wrong address? 

If you enter the wrong address, please contact us ASAP by emailing support@xaliorganics.com with your order number. If we haven't sent your order yet, we can easily change your address. We will do our absolute best to action this request prior to your item being shipped, but can’t guarantee the change. If we have already sent your order, unfortunately a $20 ‘return to sender’ fee must be charged.