SHIPPING
We do our best to ensure all orders are shipped out within 24-48 hours excluding weekends and/or public holidays. We use Australia Post for most of our deliveries.
AUSTRALIA WIDE
FREE standard shipping on orders over $50.00 AUD
Standard shipping (5-7 business days) - $8.95 AUD
Express shipping (2-3 business days) - $15.00 AUD
NEW ZEALAND
FREE standard shipping on orders over $100.00 AUD
Standard shipping (7-10 days) - $10.00 AUD
UNITED STATES (USA)
FREE standard shipping on orders over $150.00 AUD
Standard shipping (6-18 days) - $20.00 AUD
THE U.K.
FREE standard shipping on orders over $150.00 AUD
Standard shipping (6-18 days) - $20.00 AUD
REST OF THE WORLD
FREE standard shipping on orders over $200.00 AUD
Standard shipping (6-25 days) - $25.00 AUD
*PLEASE NOTE due to current high demand and COVID impacts, Aus Post are taking slightly longer to send orders than usual.
Xali Organics is not responsible for lost or stolen packages or packages delayed in transit.
What do I do if I enter the wrong address?
If you enter the wrong address, please contact us ASAP by emailing hello@xaliorganics.com with your order number. If we haven't sent your order yet, we can easily change your address. We will do our absolute best to action this request prior to your item being shipped, but can’t guarantee the change. If we have already sent your order, unfortunately a $20 ‘return to sender’ fee must be charged.