Our new formula is a complete upgrade - designed to support the entire lash growth cycle, not just surface conditioning. It now features:

- 4 targeted lash peptides (instead of 1) to support length, thickness, and density

- Clinically studied ingredients to support the lash follicle and reduce fallout

- Barrier-supporting and microbiome-friendly ingredients for sensitive eye areas

It’s one of the best Lash growth formulations on the market - for even more incredible results!

Yes. Our new lash serum is formulated and made in Australia.

This means:

- Manufactured to strict Australian cosmetic safety and quality standards

- Produced in small, controlled batches for consistency and freshness

- Developed locally with a focus on low-tox, high-performance formulations

Being Australian-made allows us to maintain full oversight of ingredients, formulation, and quality control - from development to final fill.

Most users notice healthier, more conditioned lashes within 2–3 weeks.

Visible improvements in length, density, and reduced fallout typically appear after 6–8 weeks of consistent daily use, as lashes progress through their natural growth cycle.

For best results, apply once daily to clean, dry lashes.

No. Our formula is 100% prostaglandin-free.

That means:

- No risk of darkened eyelids

- No irritation or redness

- No orbital fat loss

- Safe for long-term use

Instead, we use peptides, botanicals, and amino acids to support lash growth in a gentler, low-tox way.

Yes. Our lash serum is:

- Prostaglandin-free

- Hormone-conscious

- Low-tox and non-irritating

- Formulated without fragrance or harsh actives

It is designed to be suitable for sensitive eyes and pregnancy-conscious routines. As always, we recommend checking with your healthcare provide if you are unsure if it is suitable for use as everyone is different.

Yes - this is one of the biggest improvements in the new formula.

The combination of:

- Lash-anchoring peptides

- Follicle-supporting botanicals

- Strengthening amino acids

These help reduce premature lash shedding, strengthen fragile lashes, and support better lash retention over time.

Yes.

Our lash serum is:

- Lightweight

- Oil-free

- Non-greasy

It absorbs quickly and can be used alongside mascara, lash lifts, and extensions. For best results with extensions, apply the serum to clean lashes at night.

Not all lash serums are created equal - and price often reflects what’s actually inside the formula.

Many lower-priced lash serums rely on:

- A single peptide (if any) or basic conditioning ingredients

- Short-term cosmetic effects

- Minimal follicle support

- Less rigorous manufacturing standards

Our new lash serum is formulated as a multi-functional treatment, not just a cosmetic enhancer. It includes:

- 4 targeted lash peptides to support length, thickness, and density

- Clinically studied botanical complexes that support the lash follicle and lash retention

- Amino acids, vitamins, and humectants to strengthen lashes and reduce breakage

- Prostaglandin-free, hormone-conscious formulation suitable for long-term use

- Australian-made quality control and small-batch manufacturing

Cheaper serums may cost less upfront - but our formula is designed to deliver stronger, healthier-looking lashes over time, without compromising on safety, ingredient quality, or long-term lash health.

It’s not about being the cheapest - it’s about being worth it.

And of course, our Lash Serum still comes with our 60 Day Money Back Guarantee - see results in 60 days or get your money back.

Apply starting from the inner corner of your upper lash line, where the lashes meet the skin. Use gentle, sweeping motions to ensure even coverage and apply a thin line of serum along the roots of your lashes. Simply glide the applicator along the base of your upper lashes, similar to how you would apply an eyeliner. Avoid getting the serum directly into your eyes, eyeball or waterline.

Being a natural product with no hormones or nasty ingredients, side effects from our serum are extremely rare. If you have sensitive skin, please seek the advice of your dermatologist first before purchase.

Yes. Our water-based, oil-free formula is completely safe for use with lash extensions and helps strengthen your natural lashes between appointments to improve retention.

Yes, our Lash Serum can be used on both upper and lower lashes for comprehensive lash growth and conditioning. However, it is important to note that the lash serum does naturally transfer from the top lashes to the bottom when you blink. You can definitely apply to the bottom lashes if you wish, however we recommend being extra careful as it is closer to the eye.

We are so confident that you’ll see results from our Lash Serum that we offer a full refund if you are not satisfied after 60 days of consistent, daily use.

To qualify for our 60 Day Money Back Guarantee you MUST do the following:

• Use the Lash Serum for 60 consecutive days.
• Take a clear 'before' photo on the day you start using the product and after 60 days of use.
• Email our team at hello@xaliorganics.com with your order number in the subject line and include your dated before and after photos and concerns.
• Return the product to our Melbourne warehouse (you are required to cover the cost of return shipping).

This refund applies once per product. If you ordered multiple units, unused items must be returned for a full refund. Refunds will be processed to the original method of payment.

This guarantee applies exclusively to our Lash Serum and is only valid to customers who contact Xali Organics within 3 months from the time of purchase.

Xali Organics reserves the right to deny a refund where we believe the customer has acted dishonestly or fraudulently.